Customer Service Hours:
(319) 268-5280
M-F: 7:30 a.m. - 5:30 p.m.

Sat & Sun: Closed

Help Desk Hours:
(319) 268-5221
M-F: 7:30 a.m. - 9 p.m.
Sat & Sun: 9 a.m. - 5 p.m.

 

Sign Up for Black Hawk County Alerts Notification Service

June 27, 2012    CFU Business Internet Customers click here!                

CFU now offers a free service that can send you emergency, severe weather and/or important utility service notices, delivered to
any phone, text or email account you choose.

The service is called Black Hawk County Alert. The City of Cedar Falls, including our municipal utilities, participates in this county-wide system as a member of the Black Hawk County Emergency Management Commission.     

Use the links below to sign up for Black Hawk County Alert. By signing up, you take control of:

  • What types of messages you want to receive. You can choose emergency messages only, or add any of these options: CFU service notices, other community notices and/or severe weather alerts. Please note that there are separate sign up pages for Emergency/Community Alerts and Weather Alerts.
  • How you want to be contacted. You can specify any combination of phone, text message, email and other contacts.
  • What locations you want to be notified about, such as your home, your business, a relative's home, your child's school, etc. Specify one or more addresses in Black Hawk County, and you will only receive messages that pertain to those locations. 

Why sign up? What happens if you don't? Other questions? See our FAQ for residents or FAQ for businesses.

Emergency Messages and
Optional CFU & Community Alerts
  Optional Severe Weather Alerts
(Separate Sign up for Weather Alerts) 
 

 

 

Sign up with your contact information so public safety agencies can reach you in an emergency, and opt-in
to get CFU and/or Community Alerts.

Update your profile if you move, your contact information changes or you want to change the
types of optional messages you receive.

These links are for EMERGENCY, CFU & COMMUNITY ALERTS ONLY. They cannot be used to sign up or manage your profile for weather alerts.

 

Sign up here if you want to receive severe weather alerts. Note that Code Red has been discontinued,
so you must sign up here to receive weather alerts. 

Update your profile if you move, your contact
information for weather alerts changes, or you
want to discontinue weather alerts. 

These links are for WEATHER ALERTS ONLY. They cannot be used to sign up or manage your profile for emergency messages or CFU & community alerts.

 
Need Help? Contact Black Hawk County Alerts at 319-291-4373 or blackhawkcoalerts@bhciaema.com

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