| For assistance with topics not listed below, please call the CFU switchboard at 319-266-1761 |
| Fax Number | 319-266-8158 |
| Mailing Address | PO Box 769, Cedar Falls, IA 50613 |
| Ground Address | 1 Utility Parkway, Cedar Falls, IA 50613 |
Customer Services
Start/stop/transfer services
Get construction site service
Billing/payment information
Report meter reads
Water, gas, electric, refuse questions | 319-268-5280 or customerservice@cfu.net |
Rate Classification
Which electric or gas rate will apply to your business? | Call 319-266-1761 and ask for Energy Services, or polson@cfunet.net |
Gas Purchasing Information
for customers who want to purchase
dedicated natural gas supply | 319-268-5346 or sbernard@cfunet.net |
Order Cable TV and/or Internet Sevice
for a residence | 319-268-5283 or customerservice@cfu.net |
Order Cable TV and/or Internet Sevice
for commercial or multi-family residential property | 319-268-5226 or khalter@cfunet.net |
| Cable TV and Internet Tech Support | 319-268-5221 Weekdays 8:00 a.m. - 9:00 p.m.
Saturdays and Sundays 9:00 a.m. - 5:00 p.m. |
| IT Professionals Twitter Feed | @cfu_Rob for network managers or IT professionals using CFU's network |
Energy Services
Energy efficiency incentives
Request energy audit
Model energy code compliance | 319-266-1761 ask for Energy Services |
Advertise your business
on CFU Cable | 319-268-5392 or ahagedorn@cfunet.net |
| Business Relocating to Cedar Falls | 319-268-5346 or sbernard@cfunet.net |
Determine meter location
for new commercial construction | Electric - Call 319-268-5291
Gas/Water - Call 319-268-5332 |
| Contact CFU Departments | Staff Directory |