There are security, reliability and data backup concerns with the current email platform and no alternatives that meet CFU standards. There is an increasing risk that a server failure on the current platform could wipe out historical customer emails with no recovery option. 

Alternative email platforms like Gmail have several advantages over CFU webmail:

Portable 

Alternative email services (such as Gmail) move with you. A CFU email account is only active when you have residential CFU internet service. 

Most people prefer an email service that can transfer with them if they move away from Cedar Falls or no longer purchase CFU internet service. 

High Quality 

Most internet providers like CFU have discontinued offering email. A robust, reliable email platform is no longer available for CFU to purchase and provide to customers. We recommend customers choose a different email platform that meets our quality standards. 

Secure 

Email platforms like Gmail offer two-factor authentication. Two-factor authentication is an extra layer of security used to make sure that people trying to gain access to an online account are who they say they are. 

These systems help keep out hackers and prevent access to your personal information and devices. We are unable to provide high-quality two-factor authentication for @cfu.net email addresses. 

Alternative email platforms also offer superior SPAM filters that are better at blocking potential email threats and do not block messages you need.                          

CFU encourages customers to start the process now. Because of quality concerns, CFU is planning to eliminate email in 2025. The end date will be communicated when it is set, at least six months in advance.